Shipping & returns
Shipping and Delivery
Typically, deliveries within the EU arrive within 24 hours on working business days (Mon-Fri). For international shipments, deliveries arrive anywhere between 24-48h on working business days.
Please note that we do not ship to: Campione d'Italia, Livigno, San Marino, Vatican City, Russia.
Shipping and returns are free for all orders!
In light of the recent events, your orders and returns may be slightly delayed. We're sorry for the inconvenience.
Returns and Exchanges
To make a return, you will need to follow the instructions on our return form and stick the return label on the top of the parcel (both should be included in your delivered box). We do not cover the costs of shipping your returns if our provided return label is not used.
We accept returns within 14 days of delivery, and will refund your purchase within 2 business days after receiving the returned items. In order to be accepted, returns must be unworn and with tags and you must include your receipt. All refunds are reimbursed back to the credit card that was used for the original purchase.
AVAVAV Online Customer Care
If you have any doubts, please do not hesitate to contact our customer care team.
Email us at: email@example.com